Getting Started
Accessing iRankHub

Accessing iRankHub

iRankHub is designed to be accessible from any device, anywhere. Here's how to get started:

Web Application

Desktop/Laptop Access

  1. Open your preferred web browser (Chrome, Firefox, Safari, or Edge)
  2. Navigate to irankhub.debaterwanda.org (opens in a new tab)
  3. The platform will automatically detect your device and optimize the interface

Browser Requirements

  • Chrome: Version 90 or newer
  • Firefox: Version 88 or newer
  • Safari: Version 14 or newer
  • Edge: Version 90 or newer

Recommended: For the best experience, we recommend using Chrome or Firefox with the latest updates.

Mobile Access

Progressive Web App (PWA)

iRankHub offers a full-featured mobile experience through our Progressive Web App:

Installing on iOS (iPhone/iPad)

  1. Open Safari and go to irankhub.debaterwanda.org
  2. Tap the Share button (square with arrow)
  3. Scroll down and tap "Add to Home Screen"
  4. Tap "Add" to confirm
  5. The iRankHub icon will appear on your home screen

Installing on Android

  1. Open Chrome and go to irankhub.debaterwanda.org
  2. Tap the three dots menu (⋮)
  3. Select "Add to Home Screen" or "Install App"
  4. Tap "Add" or "Install" to confirm
  5. The iRankHub icon will appear on your home screen

Mobile Browser Access

If you prefer not to install the app:

  1. Open your mobile browser
  2. Navigate to irankhub.debaterwanda.org
  3. The site will automatically adapt to your screen size

First Visit Experience

When you first access iRankHub, you'll see:

  1. Welcome Screen - Brief introduction to the platform
  2. User Type Selection - Choose whether you're a Student, School, Volunteer, or Admin
  3. Registration/Login Options - Create a new account or sign in to existing account

What You'll See

The welcome page includes:

  • Platform overview and key features
  • User type selection buttons
  • Links to this documentation
  • Contact information for support

Network Requirements

Internet Connection

  • Minimum: 1 Mbps for basic functionality
  • Recommended: 5+ Mbps for optimal experience with video features
  • Offline Mode: Available after initial setup (see Offline Features)

Data Usage

  • Light Usage: ~10MB per hour (text-based activities)
  • Moderate Usage: ~50MB per hour (includes images and documents)
  • Heavy Usage: ~200MB per hour (includes video conferencing and recordings)

Troubleshooting Access Issues

Common Problems

Can't Load the Website

  • Check your internet connection
  • Try refreshing the page (Ctrl+R or Cmd+R)
  • Clear your browser cache and cookies
  • Try accessing from an incognito/private window

Slow Loading

  • Check your internet speed
  • Close unnecessary browser tabs
  • Disable browser extensions temporarily
  • Try a different browser

Mobile App Not Installing

  • Ensure you're using a supported browser (Safari on iOS, Chrome on Android)
  • Check available storage space on your device
  • Try restarting your browser

Getting Help

If you continue to experience access issues:

  1. Check System Status: Visit our status page for any known issues
  2. Contact Support: Email info@debaterwanda.org with:
  • Your device type and operating system
  • Browser name and version
  • Description of the issue
  • Any error messages you see

Next Steps

Once you can access iRankHub successfully:

  1. Choose Your User Type - Select the appropriate account category
  2. Complete Registration - Follow the setup process for your user type
  3. Explore the Platform - Familiarize yourself with the interface and features
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Security Note: Always access iRankHub through the official domain irankhub.debaterwanda.org. Be cautious of similar-looking domains that might be phishing attempts.